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ISSUE 47 PAGE 39
CAREERS
Keeping in close contact with her clients has But the work-study programme still requires
honed Ms Chong’s communication skills, and she effort on her part. Ms Chong describes it as being
is able to liaise effectively with both shipowner and diffi cult at times, but not impossible to cope, even
ship charterer to understand their concerns and though she has had to sacrifi ce some weekends
meet their needs. Being meticulous and organised and rest days to revise past lessons and prepare
are useful skills to have as well, shares Ms Chong, as for future ones. “It’s all about persevering and
they enable her to monitor the myriad claims and being disciplined throughout,” she asserts. Under
settlement details on behalf of her clients, allowing the programme, she has already covered modules
her to follow up in a timely manner. on Introduction to Shipping, Tanker Chartering,
Ms Chong has had to quickly get used to Legal Principles in Shipping, and Shipping
contacting charterers and shipowners based in Operation and Management.
multiple time zones. She has become aware of Beyond modules, classes, and examinations,
these time differences, and gives ample time for Ms Chong emphasises that one of the biggest
people to respond to her messages. advantages of the programme was information that
“I fi nd great satisfaction when I successfully does not come from a textbook. “On-the-job training
convince both parties to agree on a decision, and enables me to know precisely the things to look out
whenever I can close a fi le after claims have been for, the factors behind them, and why things are the
handled amicably and paid swiftly,” she reveals. way they are in shipping,” she highlights. She cites the
example of calculating laytime, which is the amount
BEST OF BOTH WORLDS of time allocated for ships to load and unload cargo.
Ms Chong shares that she has been curious about She was taught that it had a definite start and end
shipping since she was in school, but family and point; she has since learnt — on the job — that there
friends could not fi ll the knowledge gap. “More than are numerous real-world factors that can aff ect
80% of the world’s trade is transported via sea,” laytime, such as “stoppages for various reasons,
she states. “So people depend heavily on shipping and even waiting for the arrival of daylight”.
— but without really knowing how it works.” This was Ms Chong is happy that she gets to learn from her
one of the biggest reasons why she decided to study classmates at the ICS as well — they not only raise
Maritime Business. “It’s such a dynamic industry; questions to lecturers, but also share what they face
learning about it will enable me to understand how at work, how they resolve problems, and what they
business works around the world. I’m sure that the could have done better. “This can easily expand my
career outlook will be favourable.” knowledge and understanding, not only from the
Most diploma graduates take advantage of the perspective of brokers, but also from shipowners,
momentum to immediately pursue a university charterers, agents, and other industry stakeholders.”
degree. However, as Ms Chong was determined
to pay her own way towards higher qualifi cations,
she decided to fi nd full-time employment fi rst.
She also felt that the work experience and industry
exposure would help her narrow the choices from WORK-STUDY PROGRAMME IN
which she would select her course of study, as her
diploma gave her fl exibility to pursue a degree in SHIPOWNING, OPERATING AND BROKING
numerous related areas. In this programme by the Institute of Chartered
The ICS programme allowed Ms Chong to enjoy Shipbrokers, students are attached to sector-
the best of both worlds. relevant employers for 12–18 months, and
undergo facilitated learning, on-the-job training,
BALANCING WORK AND STUDY and work-based projects tailored to their
Ms Chong maintains that having a Maritime respective job requirements. Upon completion
Business background was a defi nite advantage of the programme, each student will receive an
when she started work at Vantage Shipbrokers. industry-recognised certification that is often
“The diploma course prepared me by giving me a precursor to wage progression and/or career
a rough idea of how shipping works, who the advancement. The programme can be funded by
stakeholders are, and what each stakeholder’s role SkillsFuture. To find out if you are eligible for this
is about.” programme, visit www.ics.org.sg/wsp.